Account Management Team Lead (SaaS)

TL;DR

Account Management Team Lead (SaaS): Leading a high-performing digital account team in renewal and upsell processes while managing a personal book of business as a Player-Coach. Focus on implementing strategic renewal motions, driving operational excellence, and mentoring team members to exceed performance targets.

Location: Must be based in Chicago (On-site)

Salary: $130,000 - $180,000 OTE

Company

hirify.global is a leading enterprise SEO and content performance platform that leverages AI-driven insights to help organizations measure and optimize digital content results.

What you will do

• Lead and coach a renewals team to ensure operational excellence and consistency in execution.
• Manage the customer lifecycle and renewal/expansion processes for enterprise accounts.
• Execute tailored renewal and upsell strategies, including saving at-risk accounts.
• Oversee forecasting and reporting cadences for the digital portfolio.
• Collaborate with Customer Success teams to facilitate account transitions and value delivery.
• Present value-driven data and reporting to customer decision makers.

Requirements

• 3+ years of closing experience in a SaaS Account Management or New Sales role.
• 1+ years of experience as a renewal or sales team lead with player-coaching responsibilities.
• Proven history of exceeding individual and team sales targets.
• Strong presentation skills and experience building credibility with decision makers.
• Proficiency in forecasting and managing sales cycles through a CRM like Salesforce.
• Bachelor's degree required.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance packages.
• Generous PTO policy (15-23 days) plus 10 paid holidays.
• Supportive wellness benefits including subsidized gym memberships and low-cost professional mental health coaching.
• 4-6 weeks of fully paid parental leave.
• Commuter benefits for public transit and parking expenses.
• Collaborative, high-impact work environment fostering career growth.