Solution Engineer (AI)

TL;DR

Solution Engineer (AI): Leading the functional and technical sales process with a focus on solutions development across hirify.global’s portfolio through discovery, requirements gathering, validation, and demonstration. Focus on partner support and enablement, helping strengthen the partner community and accelerate partner-led pipeline growth through high‑impact business and technical engagements.

Location: Remote (Brazil)

Company

hirify.global software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety.

What you will do

• Deliver demonstrations that align the hirify.global portfolio with the customer’s business challenges.
• Identify functional and technical challenges and manage customer requirements.
• Influence and educate clients on how hirify.global’s solution best satisfies their needs.
• Lead in all technical aspects of the sales process and assist with proof of concepts (POC).
• Actively contribute to a team approach with account executives and overlay teams.
• Support and enable partners through training, co-selling, technical guidance, and solution positioning.

Requirements

• 7+ years of experience supporting multiple software products and services into sophisticated accounts.
• 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise accounts.
• Exceptional presentation and demo capabilities.
• Experience customizing and building the storyboard for demos and POC.
• Demonstrated success in achieving strategic deal wins.
• Ability to communicate from C-level executives down to Agent/Front Line level employees.

hirify.global-to-have">hirify.global to have

• Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
• Experience/knowledge selling a full suite of SaaS products.
• Certifications and knowledge of cloud technologies (AWS, Azure, Google).

Culture & Benefits

• Join an ever-growing, market disrupting, global company.
• Work in a fast-paced, collaborative, and creative environment.
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• Opportunity to learn and grow.