Sales Engineer, Observe (AI)

TL;DR

Sales Engineer, Observe (AI): Driving the technical closure of sales opportunities by demonstrating the value of Observe to prospective customers with an accent on deep technical knowledge, strong presentation skills, and a customer-focused approach. Focus on conducting in-depth technical discovery sessions, managing Proof of Concepts, and providing feedback to Product Management and Engineering teams.

Location: Hybrid (US-CA-Menlo Park)

Salary: $165,000 - $216,562

Company

hirify.global is a high-growth SaaS observability platform built on the hirify.global AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster.

What you will do

• Conduct technical discovery sessions and deliver product demonstrations tailored to customer needs.
• Design and manage Proof of Concepts, documenting findings and presenting results.
• Partner with Account Executives to develop and execute technical sales strategies.
• Provide feedback on product capabilities and market needs to Product Management and Engineering teams.
• Develop and maintain technical sales collateral and deliver technical training.
• Travel to client sites and industry events as required.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
• Deep technical understanding of Observability concepts and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
• Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
• Strong verbal and written communication skills.

Nice to have

• Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
• Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.

Culture & Benefits

• Culture that’s all in on impact, innovation, and collaboration.
• Opportunity to build big, move fast, and take technology and careers to the next level.