Sales Account Manager (Fintech)

TL;DR

Sales Account Manager (Fintech): Ensuring restaurant portfolio generates more revenue with TheFork by selling solutions and building long-term relationships with customers with an accent on negotiating win-win conditions and providing support. Focus on developing promotional plans and monitoring compliance with terms and conditions.

Location: Milan, Italy. Flexible working environment with 2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely.

Company

TheFork connects the world’s favorite restaurants and the broadest community of loyal diners.

What you will do

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants.
• Be the primary point of contact and build long-term relationships with customers.
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing.
• Set up action plans defined with Sales and Marketing departments.
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed.

Requirements

• 2+ years of experience in account management or relevant roles.
• Language: Native level of Italian and fluent English
• A Fully computer literate - GSuite and Salesforce.
• Self-starter, results-oriented person who loves to reach and exceed targets.
• Knowledge of the revenue management related issue.
• Very comfortable having conversations and negotiations over the phone.

Nice to have

• Experience in the field of the Internet/Tech.
• Experience in pitching and selling promotions/deals/flash sales.
• Experience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000).

Culture & Benefits

• Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely).
• International teams and a multicultural environment spanning 10 offices across Europe.
• Highly inclusive working environment.
• Continuous learning and development programs.
• Health insurance fully covered by the company.