Delivery Lead (Fintech)

TL;DR

Delivery Lead (Fintech): Owning the end-to-end success of complex, multi-product customer implementations with an accent on program plans that coordinate multiple workstreams, phases, and product deployments. Focus on scope integrity across the program, identifying scope creep early, managing change control, and communicating tradeoffs to both the customer and internal leadership.

Location: Remote (US-based)

Salary: you receive a $1,000 travel reimbursement on your work anniversary each year.

Company

hirify.global is building the operating layer for accounting firms — automating the workflows that sit between client engagement and getting paid.

What you will do

• Own the end-to-end success of complex, multi-product customer implementations.
• Develop and maintain comprehensive program plans that coordinate multiple workstreams, phases, and product deployments.
• Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
• Serve as the primary delivery leader for enterprise customers throughout the implementation.
• Own scope integrity across the program — identify scope creep early, manage change control, and communicate tradeoffs to both the customer and internal leadership.
• Partner closely with the Solutions Architect to ensure the proposed solution is being executed as designed.

Requirements

• 6+ years in implementation, program management, or professional services delivery at a SaaS or enterprise software company.
• Proven experience managing multi-phase, multi-stakeholder implementation programs.
• Strong track record of executive-level customer communication and relationship management in a delivery context.
• Experience coordinating cross-functional delivery teams without direct management authority.
• Familiarity with technical implementation concepts — data migration, system configuration, integration architecture — sufficient to hold technical workstreams accountable.
• Prior experience in accounting technology, fintech, ERP, or practice management software is a meaningful differentiator.

Culture & Benefits

• Remote - work-from-anywhere culture.
• Flexible PTO.
• World Class health benefits - Health, vision, dental, HSA/FSA, and mental health support.
• Every Full Time Employee has ownership in hirify.global's future and success.
• 401(k) matching.