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Описание вакансии
Текст:
TL;DR
Account Management Manager (Fintech/SaaS): Building and scaling an account management motion for 80,000+ finance teams, leading 5–8 Account Managers across customer growth, retention, and expansion with an accent on team development, quota ownership, and repeatable operating systems. Focus on coaching complex customer engagements, forecasting performance, improving cross-sell and upsell execution, and partnering cross-functionally to remove blockers.
Location: Hybrid in New York, NY or San Francisco, CA. Relocation expense coverage is available to NYC or SF if needed.
Salary: $290,000–$350,000 per year, plus equity. Final compensation depends on location and hiring level.
Company
Ramp builds financial infrastructure that automates payment authorization, risk flagging, spend categorization, and financial close processes for businesses.
What you will do
- Build and lead a high-performing team of 5–8 Account Managers.
- Engage directly with key customers and strategic accounts alongside the team.
- Own quota performance, pipeline generation, spend activation, product activation, retention, and expansion goals.
- Forecast and report team performance to senior leadership.
- Hire, onboard, coach, and develop Account Managers through role-plays, call reviews, enablement, and career planning.
- Develop scalable playbooks, processes, and tooling while partnering with Sales, CX, CSM, Risk, and Product.
Requirements
- At least 3 years of quota-carrying sales or account management experience as an individual contributor, with a consistent record of exceeding goals.
- At least 3 years of experience building and leading account management or sales teams.
- Mandatory experience in new business or cross-sell/upsell.
- Experience in fast-paced, results-oriented go-to-market environments; SaaS or AI experience is preferred.
- Ability to communicate contractual, technical, and financial value to executive customers and negotiate complex agreements.
- Proficiency with Salesforce, Looker, and Excel, plus strong communication, presentation, collaboration, and influencing skills.
Nice to have
- Experience at a high-growth startup.
- Bachelor’s degree from an accredited university.
Culture & Benefits
- Flexible PTO and centralized home-office equipment ordering.
- Health and wellness stipend, weekly coffee stipend, and budget for intra-office travel.
- Medical, dental, and vision coverage, plus One Medical membership.
- 401(k) with employer match, fertility benefits, parental leave, pet insurance, and disability coverage.
- In-office meals, snacks, drinks, and other workplace perks.
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