Commercial Sales Account Director (AI)

Location: Hybrid; three days per week in the San Ramon or San Francisco, California office is required.

Salary: $70,400–$169,300 USD base salary per year, plus potential performance bonus, stock, and other incentive compensation.

Company

hirify.global provides cloud contact center software and AI-powered customer experience solutions.

What you will do

• Manage relationships and account strategy for a defined portfolio of existing customers.
• Build trusted-advisor relationships, understand customer needs, and maintain retention and satisfaction.
• Identify and close new revenue opportunities through upselling and cross-selling hirify.global products and services, with a strong focus on AI offerings.
• Develop sales strategies, business plans, proposals, and executive-level presentations.
• Generate leads through networking, referrals, cold calling, associations, and regional events.
• Own the sales cycle, meet quarterly and annual quotas, and maintain account and opportunity forecasts in Salesforce.

Requirements

• At least 5 years of successful sales experience with a record of exceeding targets, preferably in CCaaS or SaaS environments serving organizations with 100–3,000 agents.
• Proven experience selling to C-level executives and closing complex sales.
• Documented sales excellence and a strong hunter and closer mentality.
• Ability to work independently and collaboratively in a fast-paced, rapidly changing environment.
• Strong professional presence and business acumen.
• Ability to work from the required hybrid office location three days per week.

Culture & Benefits

• Team-first culture with a commitment to diversity, equity, inclusion, and equal opportunity.
• Health, dental, and vision coverage beginning on the first day of employment.
• Short- and long-term disability, basic life insurance, and a 401(k) plan with employer matching.
• Mental health support, employee stock purchase plan, paid time off, company holidays, paid volunteer hours, and 12 weeks of paid parental leave.