Commercial Sales Account Director (San Francisco)

Location: San Francisco, California, United States; hybrid work with three days per week (Tuesday, Wednesday, and Thursday) required in the San Francisco office.

Salary: $70,400–$169,300 USD annual base salary, with potential performance bonus, stock, and other incentive compensation.

Company

hirify.global provides cloud contact center software and AI-enabled products and services for customers worldwide.

What you will do

• Manage customer relationships and account strategy across a defined portfolio of existing accounts.
• Act as a trusted advisor, understand customer needs, and ensure retention and satisfaction through implementation and support.
• Develop account plans and sales strategies with internal hirify.global teams.
• Identify and close upsell and cross-sell opportunities, with a strong focus on AI offerings for contact centers.
• Generate pipeline through networking, referrals, associations, campaigns, and cold calling.
• Own the sales cycle, forecast opportunities in Salesforce, and meet quarterly and annual quotas.

Requirements

• At least five years of successful sales experience with a record of exceeding targets.
• Experience selling CCaaS and/or SaaS solutions, preferably to organizations with 100–3,000 agents.
• Demonstrated success selling to C-level stakeholders and closing complex sales cycles.
• Proven sales hunter mindset, documented sales excellence, and strong business acumen.
• Ability to work independently and collaboratively in a fast-paced, rapidly changing environment.
• Availability to work from the San Francisco office three days per week is required.

Culture & Benefits

• Team-first culture with a focus on diversity, equity, inclusion, and authentic self-expression.
• Health, dental, and vision coverage beginning on the first day of employment.
• Short- and long-term disability coverage, basic life insurance, and a 401(k) plan with employer matching.
• Mental health support, employee stock purchase plan, paid time off, company holidays, and paid volunteer hours.
• Twelve weeks of paid parental leave.