Senior Technical Enablement Manager (AI)

TL;DR

Senior Technical Enablement Manager (AI): Enabling partners to design, build, and deliver AI Agents using the Cognigy platform with an accent on hands-on technical enablement. Focus on turning product knowledge into real-world solutions and supporting partners during demos and customer implementations.

Location: Remote (US)

Company

hirify.global Cognigy delivers AI that works—fast, human, and enterprise-ready.

What you will do

• Enable partners to design, build, and deliver AI Agents using the Cognigy platform.
• Support partner onboarding and ongoing technical readiness through structured enablement and certification paths.
• Deliver technical enablement sessions, workshops, and hands-on labs.
• Assist partners with JavaScript development, debugging, and flow-based logic.
• Collaborate with Sales Engineering, Product, and Professional Services to align on technical standards and best practices.
• Translate product updates and new features into clear, partner-ready technical guidance.

Requirements

• Strong JavaScript coding and debugging skills.
• Experience working with APIs and integrations in real-world implementations.
• Practical experience using context variables and conversation logic within Cognigy.
• Working knowledge of HTML, CSS, and JavaScript, particularly for webchat embedding and xApps.
• Experience in a technical, customer-facing role such as Sales Engineering, Pre-Sales, Solution Consulting, or Technical Consulting.
• Strong collaboration and communication skills across sales, product, and delivery teams.

hirify.global-to-have">hirify.global to have

• A genuine passion for enablement and helping partners succeed independently.
• Enjoyment in teaching, coaching, and guiding others from basic understanding to confident execution.
• Comfort delivering technical enablement sessions, workshops, and hands-on labs.
• Ability to turn complex product capabilities into clear, practical guidance partners can apply immediately.
• A proactive, problem-solving attitude with a strong sense of ownership when supporting partner success.

Culture & Benefits

• Join an ever-growing, market disrupting, global company.
• Work in a fast-paced, collaborative, and creative environment.
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• Opportunity to learn and grow.