Saas Administrator (Enterprise IT Operations)

TL;DR

SaaS Administrator (Enterprise IT Operations): Maintaining and improving SaaS services such as Jira, Confluence, Google Workspace, Slack, and Zoom that hirify.global employees use daily with an accent on configuration, troubleshooting, and monitoring. Focus on collaborating with Engineering and Business Systems teams to improve SaaS experiences and serving as a point of escalation for SaaS-related issues.

Location: New York, New York, USA. Hybrid workplace.

Salary: $100,000 — $120,000 USD

Company

hirify.global is a company where hirify.global employees around the world use on a daily basis to successfully do their jobs.

What you will do

• Configure, troubleshoot, monitor, and administer our catalog of SaaS applications.
• Implement and maintain integrations between our SaaS applications.
• Collaborate with our Engineering and Business Systems teams to improve SaaS experiences for our users.
• Serve as a point of escalation for the IT Support team on SaaS-related issues and participate in an on-call rotation.
• Maintain documentation related to SaaS application policies, procedures, and features.

Requirements

• You have experience in administering Google Workspace and other common SaaS applications such as Slack and Zoom.
• You are familiar with regulated environments including SOC II and SOX.
• You have a passion for learning new tools and technologies while working in a fast-paced, high growth startup environment.

Culture & Benefits

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
• Continuous professional development, product training, and career pathing.
• Intradepartmental mentor and buddy program for in-house networking.
• An inclusive company culture, ability to join our Community Guilds (hirify.global employee resource groups).
• Access to Inclusion Talks, our internal panel discussions.
• Free, global mental health benefits for employees and dependents age 6+.