It Support Specialist

TL;DR

It Support Specialist: Maintaining hirify.global's IT infrastructure and providing technical support to employees with an accent on hardware, networks, and SaaS applications. Focus on ensuring system security, compliance, and efficient operations across the organization.

Location: Onsite in New York City

Salary: $80,000 - $110,000

Company

hirify.global is the AI platform for investors and bankers that generates alpha and drives upside.

What you will do

• Be the onsite point of contact for business technology, including A/V, user onboarding, and events.
• Provide reliable global support via tickets and walk-ups for hardware, networks, and SaaS applications.
• Administer SaaS apps like Google Workspace, Okta, Slack, and Linear.
• Track, maintain, and deploy hardware inventory, coordinating orders, repairs, and replacements.
• Support cybersecurity and compliance objectives such as system audits and accreditations.
• Participate in an on-call rotation and travel occasionally for office or event support.

Requirements

• 3–5 years of experience in IT support or related roles.
• Clear, direct communicator, organized, and detail-oriented.
• Confident administrator of Mac, Windows, iOS, and Android ecosystems.
• Hands-on experience with office AV systems and collaboration software.
• Experienced with enterprise SaaS and modern ticketing/remote tools.

Nice to have

• Experience with identity providers (Okta, OneLogin).
• Vendor management experience.
• Startup experience.

Culture & Benefits

• Unlimited PTO.
• Medical, Dental, Vision, 401K, and Wellness Benefits.
• Catered lunch daily and DoorDash dinner credit for late stays.
• Parental leave policy: 3 months non-birthing parent, 4 months for birthing parent.
• $15k lifetime fertility benefit.
• Competitive new hire equity grant.