обновлено 6 дней назад
Growth Enrollment Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Growth Enrollment Specialist: Managing the patient enrollment funnel and acting as the primary point of contact for new participants with an accent on conversion, operational process improvement, and cross-functional collaboration. Focus on driving growth through effective sales strategies, managing insurance/subscription workflows, and ensuring a seamless experience for patients entering the virtual cardiac rehabilitation program.
Location: Remote from any location in the Philippines
Company
is building a patient-centered virtual heart clinic that delivers cardiac rehabilitation and other life-changing care remotely.
What you will do
- Serve as the first point of contact for patients referred to Carda or arriving through the website.
- Handle patient questions, feedback, enrollment inquiries, and non-clinical support.
- Convert interested patients by enrolling them in the program and guiding financial and subscription plan conversations.
- Own insurance enrollment, credentialing, and the development of a smooth, scalable patient enrollment process.
- Collaborate with clinical staff, referring physician offices, marketing, product, and engineering teams to improve workflows and patient experience.
- Execute strategic projects such as care package fulfillment and marketing funnel enhancements.
Requirements
- At least 2 years of experience in an inside sales B2C role, with a track record of owning and scaling company processes.
- Strong attention to detail and the ability to work effectively in a fast-paced environment with little direction.
- Excellent written and oral communication and the ability to collaborate clearly in a remote environment.
- A growth mindset and a consistent focus on improving processes and team performance.
- Ability to track and report on one or more key success metrics.
- Must be based in the Philippines; the role is fully remote within the country.
Nice to have
- Health-tech experience.
- Medical office administration experience.
- Previous remote work experience.
- Experience with GSuite, ZenDesk, and Slack.
Culture & Benefits
- Work with a fully remote team of clinicians, mathematicians, entrepreneurs, and engineers.
- Collaborate directly across clinical, marketing, product, and engineering functions.
- Contribute to technology intended to expand access to compassionate cardiac rehabilitation.
- Take ownership of growth initiatives in a fast-growing startup environment.
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