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Growth Enrollment Specialist

Формат работы
remote (только Philippines)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Growth Enrollment Specialist: Managing the patient enrollment funnel and acting as the primary point of contact for new participants with an accent on conversion, operational process improvement, and cross-functional collaboration. Focus on driving growth through effective sales strategies, managing insurance/subscription workflows, and ensuring a seamless experience for patients entering the virtual cardiac rehabilitation program.

Location: Remote from any location in the Philippines

Company

hirify.global is building a patient-centered virtual heart clinic that delivers cardiac rehabilitation and other life-changing care remotely.

What you will do

  • Serve as the first point of contact for patients referred to Carda or arriving through the website.
  • Handle patient questions, feedback, enrollment inquiries, and non-clinical support.
  • Convert interested patients by enrolling them in the program and guiding financial and subscription plan conversations.
  • Own insurance enrollment, credentialing, and the development of a smooth, scalable patient enrollment process.
  • Collaborate with clinical staff, referring physician offices, marketing, product, and engineering teams to improve workflows and patient experience.
  • Execute strategic projects such as care package fulfillment and marketing funnel enhancements.

Requirements

  • At least 2 years of experience in an inside sales B2C role, with a track record of owning and scaling company processes.
  • Strong attention to detail and the ability to work effectively in a fast-paced environment with little direction.
  • Excellent written and oral communication and the ability to collaborate clearly in a remote environment.
  • A growth mindset and a consistent focus on improving processes and team performance.
  • Ability to track and report on one or more key success metrics.
  • Must be based in the Philippines; the role is fully remote within the country.

Nice to have

  • Health-tech experience.
  • Medical office administration experience.
  • Previous remote work experience.
  • Experience with GSuite, ZenDesk, and Slack.

Culture & Benefits

  • Work with a fully remote team of clinicians, mathematicians, entrepreneurs, and engineers.
  • Collaborate directly across clinical, marketing, product, and engineering functions.
  • Contribute to technology intended to expand access to compassionate cardiac rehabilitation.
  • Take ownership of growth initiatives in a fast-growing startup environment.

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