Growth Enrollment Specialist

TL;DR

Growth Enrollment Specialist: Managing the patient enrollment funnel and acting as the primary point of contact for new participants with an accent on conversion, operational process improvement, and cross-functional collaboration. Focus on driving growth through effective sales strategies, managing insurance/subscription workflows, and ensuring a seamless experience for patients entering the virtual cardiac rehabilitation program.

Location: Must be based in the Philippines (Remote).

Company

hirify.global is a virtual heart clinic transforming cardiac rehabilitation through patient-centered technology and data.

What you will do

• Act as the first point of contact for patients referred to the program.
• Handle patient inquiries and feedback to facilitate enrollment and conversion.
• Navigate financial, subscription, and insurance credentialing conversations with patients.
• Collaborate with clinical, marketing, and engineering teams to refine enrollment workflows.
• Improve operational processes to enhance patient onboarding and support.
• Track and report on key performance metrics to drive funnel improvements.

Requirements

• Must be based in the Philippines.
• 2+ years of experience in an inside sales B2C role.
• Strong attention to detail and ability to work with minimal direction in a fast-paced environment.
• Excellent collaborative, written, and oral communication skills.
• Growth mindset with a focus on scaling processes and improving efficiency.
• Ability to define and report on key metrics for success.

Nice to have

• Experience in the health-tech industry.
• Background in medical office administration.
• Previous experience working in a fully remote environment.
• Proficiency with GSuite, ZenDesk, and Slack.

Culture & Benefits

• Work in a fast-growing, patient-centered startup environment.
• Opportunity to influence clinical and operational workflows directly.
• Fully remote culture with cross-functional team collaboration.
• Impactful work focused on expanding access to life-changing cardiac therapy.