Account Manager, Enterprise (SaaS)

Location: Austin, United States; occasional travel for onsite customer engagement.

Base salary: $90,000–$100,000 per year for candidates based in the United States; expected OTE: $180,000–$200,000 per year, including bonus or commission.

Company

hirify.global provides a SaaS customer engagement platform that helps brands deliver personalized cross-channel experiences using messaging, journey orchestration, and AI-powered decisioning.

What you will do

• Expand enterprise customer relationships and develop and close upsell opportunities up to $100K in partnership with Account Executives.
• Analyze customer product usage to identify white space, cross-sell opportunities, and new business units.
• Partner with Account Executives, Renewals Managers, and Customer Success Managers to develop expansion opportunities.
• Collaborate with Solutions Consulting, Implementation and Onboarding, RevOps, Product, Legal, and Marketing.
• Coordinate resources to drive feature exploration and adoption.
• Achieve quarterly upsell and renewal targets and travel occasionally for onsite customer meetings.

Requirements

• 3+ years of experience in sales or account management, including SaaS sales.
• At least half of the experience in a quota-carrying role and working with companies of 2,000+ employees.
• Strong product knowledge, ability to learn feature-rich cloud applications, and experience presenting value propositions to executive teams.
• Excellent verbal, written, presentation, organizational, and time-management skills.
• Intermediate to advanced knowledge of Google Workspace, Microsoft Office, and Keynote.
• Experience with Salesforce or another CRM used to manage the sales pipeline.

Nice to have

• Enterprise SaaS sales experience in mobile or marketing technology.
• Previous experience in a startup technology company.
• Up-to-date knowledge of digital trends across mobile, web, and email.

Culture & Benefits

• Collaborative, transparent, inclusive culture focused on autonomy, accountability, learning, and work-life harmony.
• Competitive compensation that may include equity, retirement plans, and an employee stock purchase plan.
• Flexible paid time off and comprehensive medical, dental, vision, life, and disability coverage.
• Fertility benefits, equal paid parental leave, professional development, formal career pathing, and an annual learning stipend.
• Curated in-office experiences, employee resource groups, volunteer opportunities, and donation matching.

Hiring process

• AI-assisted tools may be used to analyze application materials, schedule and record interviews, and summarize interview notes.
• Recruiting teams remain involved in hiring decisions; candidates may request information, manual review, or opt out of AI-assisted review where applicable.