Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving revenue growth and managing customer relationships within the mid-market segment with an accent on consultative sales and value delivery. Focus on building strategic account plans, executing complex sales cycles, and fostering long-term partnerships with enterprise clients.

Location: San Mateo, California, United States

Salary: $171,000 – $270,000 USD (OTE)

Company

hirify.global provides intuitive, powerful software solutions for customer and employee experience, trusted by over 72,000 organizations worldwide.

What you will do

• Grow key accounts through upsell, cross-sell, and renewal strategies to surpass revenue targets.
• Build trust with executive stakeholders by positioning solutions to address critical business challenges.
• Lead end-to-end complex sales cycles to secure strategic wins and expand customer success.
• Collaborate across internal teams to uncover new opportunities and strengthen retention.
• Maintain an accurate, future-ready sales pipeline and provide consistent forecasting.

Requirements

• 5+ years of experience in SaaS or solution-based sales or account management.
• Proven track record of success in an aligned territory and exceeding sales quotas.
• Strong consultative approach with experience engaging senior leaders and technical staff.
• Excellent communication and presentation skills with the ability to connect product capabilities to business needs.
• Analytical mindset with the ability to thrive in a fast-paced, dynamic environment.

Nice to have

• Domain knowledge in CRM, EX, CX, or ITSM solutions.

Culture & Benefits

• Comprehensive insurance options including medical, dental, vision, disability, and life.
• Equity and Employee Stock Purchase Plan (ESPP).
• Flexible PTO and wellness benefits.
• Supportive parental and adoption leave policies.
• Inclusive environment that values diversity and collaboration.