Account Manager, Enterprise (East)

TL;DR

Account Manager, Enterprise (Sales): Managing designated accounts and fostering strong relationships to align hirify.global solutions with customer objectives with an accent on upselling, cross-selling, and contract renewals. Focus on developing strategic account plans to maximize satisfaction, retention, and lifetime value.

Location: Must be based in the United States

Salary: $195,000-$270,000 OTE

Company

hirify.global is the leading provider of agentic digital experience software, bringing together content, commerce, and data into one composable platform.

What you will do

• Act as primary contact for designated accounts, fostering strong relationships across all levels.
• Understand each customer's unique objectives, challenges, and requirements, aligning hirify.global solutions accordingly.
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
• Collaborate cross-functionally with internal teams and leverage hirify.global’s partner network for exceptional client support.
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.
• Monitor customer health and address issues promptly to ensure long-term partnerships.

Requirements

• 8+ years’ of experience in software sales (full-cycle) or SaaS environment.
• Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred.
• Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape.
• Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization.
• Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth.
• Ability to travel up to 30% of the time to meet with customers and attend onsite engagements as needed.

Nice to have

• Experience presenting onsite to executive stakeholders and ability to showcase strong communication skills.
• Possess high empathy and excitement for what can be defined as digital customer experience.
• Tenacious, ambitious, self-starter, naturally curious, highly coachable, high emotional intelligence and self-aware.

Culture & Benefits

• Committed to equal employment opportunity.