Account Manager, Enterprise (West)

TL;DR

Account Manager, Enterprise (West): Managing designated accounts and fostering strong relationships to align hirify.global solutions with customer objectives with an accent on upselling, cross-selling, and contract renewals. Focus on developing strategic account plans to maximize satisfaction, retention, and lifetime value.

Location: Remote (US)

Company

hirify.global is the leading provider of agentic digital experience software, bringing together content, commerce, and data into one composable platform.

What you will do

• Act as primary contact for designated accounts, fostering strong relationships across all levels.
• Understand each customer's unique objectives, challenges, and requirements, aligning hirify.global solutions accordingly.
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
• Collaborate cross-functionally with internal teams and leverage hirify.global’s partner network for exceptional client support.
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.

Requirements

• 8+ years’ of experience in software sales (full-cycle) or SaaS environment.
• Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred.
• Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape.
• Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization.
• Ability to travel up to 30% of the time to meet with customers and attend onsite engagements as needed.

Nice to have

• Experience presenting onsite to executive stakeholders and ability to showcase strong communication skills.
• Possess high empathy and excitement for what can be defined as digital customer experience.
• Tenacious, ambitious, self-starter, naturally curious, highly coachable, high emotional intelligence and self-aware.

Culture & Benefits

• Committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.