Enterprise Implementation Consultant

TL;DR

Enterprise Implementation Consultant (SaaS): Managing the setup, configuration, training, and testing of the hirify.global platform for large businesses in the Home Services industry with an accent on understanding unique business needs and objectives. Focus on tailoring implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes.

Location: Remote (US)

Salary: $94,700 - $126,700 USD

Company

hirify.global is a company that provides a SaaS platform for home service businesses.

What you will do

• Manage multiple concurrent implementation projects, acting as the primary point of contact for clients.
• Partner with your Delivery Manager to ensure timely delivery of each implementation phase.
• Lead scoping and discovery sessions to understand and document business requirements.
• Deliver a configured hirify.global environment that meets client needs and aligns with best practices.
• Conduct training with clients on software functions and create customized training resources.
• Proactively identify and escalate client implementation risks, collaborating to develop solutions.

Requirements

• Five or more years of relevant work experience in client-facing, project management, technology/SaaS implementation, and/or home services industry.
• Bachelor's Degree or equivalent professional work experience.
• Exceptionally detail-oriented with the ability to manage multiple tasks.
• Ability to think ahead and take proactive steps to address roadblocks.
• Exceptional client relationship skills.
• Collaborative team player.

Nice to have

• Knowledge and previous experience with Excel and SmartSheet.

Culture & Benefits

• Flextime, recognition, and support for autonomous work with ample learning and development opportunities.
• Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options.
• Parental leave and support, up to $20k in fertility services, surrogacy, and adoption reimbursement, on demand maternity support, free breast milk shipping, pet insurance, legal advisory services, financial planning tools, and more.