Professional Services Consultant

Location: Remote, US; hybrid workplace

Company

hirify.global provides an AI-powered revenue enablement platform combining onboarding, training, coaching, content, digital sales rooms, conversation intelligence, and AI role-plays.

What you will do

• Lead project kick-offs, implementation planning, launch activities, project reviews, and strategic planning workshops.
• Create and manage implementation plans aligned with customer stakeholders, purchased services, and business outcomes.
• Enable customer program managers, administrators, and content authors to manage the platform independently.
• Advise on platform configuration, user administration, content organization, reporting, analytics, and governance.
• Develop customer relationships, adoption programs, communication plans, change management strategies, and KPI recommendations.
• Track project schedules, scope, risks, dependencies, and time cards while collaborating with Customer Success, Product, Sales, and Marketing.

Requirements

• Bachelor’s degree.
• 5+ years of experience using technology platforms to solve business problems.
• 2+ years of project management experience with cross-functional global teams in complex B2B SaaS deployments.
• Experience with platform configuration, implementation, governance, data-driven dashboards, and reports.
• Experience as a power user or system administrator of a SaaS or enterprise software platform.
• Strong professional services, customer management, communication, problem-solving, and executive presence skills.

Nice to have

• Knowledge of sales enablement principles.
• Experience with CRM technologies such as Salesforce or HubSpot.
• Management consulting experience.

Culture & Benefits

• Builder-oriented culture focused on moving quickly, learning from failure, and using AI as a default work tool.
• Opportunities to expand scope, receive direct feedback, and take on increasing responsibility.
• Collaboration with an international team spanning 5+ countries and diverse backgrounds.
• Equal opportunity workplace welcoming different identities, experiences, and perspectives.