Software Implementation & Deployment Specialist (SaaS)

TL;DR

Software Implementation & Deployment Specialist (SaaS): Supporting the technical onboarding of NEXUM for new and existing clients with an accent on configuring environments, supporting data migrations, and assisting with go-lives. Focus on software deployment, implementation quality, and client readiness.

Location: London, England, United Kingdom

Company

hirify.global provides the best permanent home for successful enterprise software companies, their employees, and customers.

What you will do

• Support the implementation of NEXUM for new client onboardings, upgrades, and environment changes.
• Assist with provisioning and configuring hosted environments across NEXUM’s multi-tenant and dedicated single-tenant platforms.
• Support data migration activities using Microsoft SQL Server, including running scripts and validating data.
• Assist with system configuration, user setup, permissions, and client-specific settings.
• Support testing, user acceptance phases, and go-live activities.
• Maintain clear documentation of implementation steps and client-specific configurations.

Requirements

• Experience in a software implementation, deployment, or technical support role within a B2B or SaaS environment.
• Experience working with hosted or SaaS platforms.
• Exposure to multi-tenant systems or client-specific environments.
• Working knowledge of Microsoft SQL Server, including executing scripts and supporting basic data migrations.
• Experience supporting Windows-based applications or server environments.
• Good troubleshooting skills and a methodical approach to problem-solving.

Nice to have

• Experience working with legal, financial services, or regulated customers.
• Basic scripting or automation experience, for example, PowerShell.
• Experience supporting system integrations or data imports.

Culture & Benefits

• Banyan is committed to equal employment opportunities regardless of any protected characteristic.
• Support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.