Senior Technical Program Manager (Data Center Operations)

TL;DR

Senior Technical Program Manager (Data Center Operations): Driving operational performance across data center IT and infrastructure teams through data-driven insights, structured tracking, and cross-team coordination with an accent on operational efficiency, performance measurement, and continuous improvement. Focus on ensuring transparency across operations, optimizing execution at scale, and aligning operational performance with business goals and customer SLAs.

Location: Remote (United States)

Salary: 110k - 204k plus quarterly bonuses and equity

Company

hirify.global is leading a new era in cloud computing to serve the global AI economy.

What you will do

• Define, implement, and continuously improve KPIs, metrics, and dashboards for data center operations.
• Establish tracking frameworks to monitor performance, incidents, and operational efficiency across teams.
• Lead operational reviews to identify bottlenecks, inefficiencies, and improvement opportunities.
• Ensure visibility and accountability through structured reporting and data-driven insights.
• Standardize processes across sites, improving operational consistency, scalability, and efficiency.
• Collaborate with stakeholders to align operational performance with business goals and customer SLAs.

Requirements

• 5+ years of experience in technical project/program management, preferably in data center, cloud or infrastructure environments.
• Experience with project management methodologies and tools.
• Strong experience in building metrics, dashboards, and reporting systems for operations.
• Strong technical skills (SQL and/or programming languages such as Python or Go).
• Strong analytical skills with a good foundation in math and statistics.
• Proven ability to work across multiple teams and drive alignment and execution without direct authority.

Nice to have

• Familiarity with ITIL / ITSM processes.
• Experience working with GPU clusters, HPC, or cloud infrastructure.
• Understanding of data center network traffic patterns.

Culture & Benefits

• 100% company-paid medical, dental, and vision coverage for employees and families.
• Up to 4% company match with immediate vesting in 401(k) Plan.
• 20 weeks paid parental leave for primary caregivers, 12 weeks for secondary caregivers.
• Up to $85/month for mobile and internet reimbursement.
• Company-paid short-term, long-term, and life insurance coverage.
• Flexible working arrangements.