Senior Solution Consultant (SaaS)

TL;DR

Senior Solution Consultant (SaaS): Driving technical sales processes and providing high-level support for enterprise-scale performance management solutions with an accent on product expertise, technical strategy, and customer engagement. Focus on delivering sophisticated product demonstrations, managing complex inquiries, and aligning technical solutions with business needs.

Location: Hybrid role based in Bois-Colombes (Paris Area), France. Requires regular onsite attendance (8 days/month).

Company

A global software company providing information, software, and services to finance, legal, tax, and healthcare professionals.

What you will do

• Design and implement high-level technical sales materials and strategies.
• Manage complex technical inquiries and customer issues independently.
• Facilitate sophisticated technical solutions during customer engagements.
• Drive the preparation and execution of detailed technical product demonstrations.
• Lead product training and knowledge-sharing sessions.
• Coordinate with technical teams for efficient issue resolution.

Requirements

• Perfect command of French and strong command of English required.
• Thorough expertise in product and service functionalities.
• Advanced skills in customer engagement and retention.
• Superior problem-solving and communication capabilities.
• Expertise in technical documentation and CRM software.
• Ability to work autonomously in a hybrid environment near Paris.

Culture & Benefits

• Innovative work environment within a global organization with over 180 years of history.
• Focus on continuous improvement and professional development.
• Opportunity to impact customer satisfaction for enterprise-scale software.
• Collaborative environment involving regular interaction with technical and sales teams.

Hiring process

• Interviews are conducted to assess individual skills and communication style.
• AI tools or external prompts during the interview process are prohibited.
• In-person interviews may be required at a company office.