Manager, Account Management (Healthcare)

Location: United States; travel with Account Managers to meet key client decision-makers and influencers is expected.

Salary: $120,000–$130,000 per year, plus commission.

Company

hirify.global Ignite, a division of hirify.global and Internet Brands, provides patient engagement and healthcare marketing solutions for healthcare organizations.

What you will do

• Lead, develop, and retain a high-performing account management team serving patient engagement customers.
• Drive customer retention, revenue expansion, client satisfaction, renewals, and budget performance across assigned accounts.
• Advise clients and employees on healthcare program strategy, product and service recommendations, industry developments, and best practices.
• Oversee client-specific work plans, project delivery, implementation, reporting, forecasting, performance guarantees, and contract requirements.
• Build relationships with healthcare clients, vendor partners, sales teams, and internal service and operations groups.
• Support business development, strategic projects, research initiatives, and product development efforts.

Requirements

• Bachelor's degree in a business-related field such as health, communications, or business management.
• At least five years of experience or training in health, account, or sales management, with a focus on account management.
• Experience managing client relationships, revenue growth, renewals, forecasting, and business development.
• Ability to travel with Account Managers for meetings with key decision-makers and influencers.
• Strong leadership, consultation, communication, strategic planning, and client service skills.

Nice to have

• Master's degree or equivalent.
• Two or more years of experience building and managing high-performance individuals and teams.

Culture & Benefits

• Work with healthcare organizations on patient engagement strategies and solutions.
• Collaborate with sales, client service, operations, finance, and senior leadership.
• Commission is provided in addition to the stated salary range.