Account Manager III (Healthcare)

Location: Remote within the United States; domestic travel of up to 30% required.

Salary: $71,614–$119,953 annually.

Company

hirify.global is a privately held pharmacy benefit manager providing pharmaceutical and technology solutions for healthcare payers, providers, and consumers.

What you will do

• Lead client account operations across onboarding, implementation, business relationship management, and renewal.
• Build and maintain client relationships while coordinating with internal business units, consultants, and client teams.
• Manage project milestones, deliverables, risks, documentation, testing protocols, and client service commitments.
• Analyze claims results, identify configuration discrepancies and service gaps, and drive timely resolution.
• Lead new-business implementations, including client requirements, sign-offs, site visits, conference calls, and internal alignment.
• Identify operational improvements, support special projects, and provide management with updates on client requirements and business opportunities.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• At least six years of account management or related client services experience and six or more years of project management or project coordination experience for Level III.
• Experience in healthcare, pharmacy benefit management, managed healthcare services, insurance, or another health-related organization is strongly preferred.
• Familiarity with healthcare regulations, including Medicaid and CMS.
• Intermediate to advanced skills in Microsoft Office, Project, Outlook, and Visio, plus experience with multiple business software applications.
• Strong consultative communication, analytical, organizational, decision-making, negotiation, leadership, and problem-solving skills.

Nice to have

• Pharmacy Technician license or national certification.
• Experience with PBM business processes and claims adjudication.

Culture & Benefits

• Remote work with domestic travel requirements.
• Medical, dental, vision, and wellness programs.
• Paid time off and company-paid holidays.
• 401(k) with company match, life and disability insurance, and incentive compensation.
• Tuition reimbursement and employee referral bonus.

Hiring process

• Submit a resume through the hirify.global careers channel.
• Internal certifications, including MedAccess, Cognos, and Med Coaching, must be completed within one year of active employment.