Senior Account Manager (Healthcare Technology)

Location: Fully remote, based in the United States

Base salary: $130,000–$145,000 per year

Company

Healthcare technology company providing an end-to-end ecosystem for PACE and other coordinated care models, including a purpose-built EMR and cloud-native solutions centered on data and AI.

What you will do

• Own strategic relationships and commercial outcomes across an assigned portfolio of healthcare clients.
• Identify and close cross-sell, upsell, renewal, and expansion opportunities.
• Manage contract negotiations, account health, renewal timelines, and pipeline activity.
• Build trusted relationships with executive and operational stakeholders.
• Lead quarterly business reviews and strategic planning sessions.
• Coordinate with Sales, Client Success, Implementation, Product, Analytics, and Client Delivery teams to address client needs.

Requirements

• 4–8+ years of experience in account management, client partnerships, sales, or commercial roles in healthcare technology, population health, or SaaS.
• Strong understanding of healthcare delivery models such as PACE, ACOs, and Medicare Advantage.
• Demonstrated ability to drive upsells, revenue expansion, and renewals.
• Experience managing complex, multi-stakeholder accounts with strong retention and growth outcomes.
• Excellent communication, negotiation, relationship-building, and cross-functional collaboration skills.
• Proficiency with CRM systems and project management tools.

Nice to have

• Experience with EMR software.

Culture & Benefits

• Fully remote work within the United States.
• Opportunity to support modern infrastructure for complex senior care.
• Work in a fast-changing, high-growth environment with significant cross-functional collaboration.
• Visa sponsorship is not available for this position.