Staff Product Manager (AI)

TL;DR

Staff Product Manager (AI): Owning the end-to-end checkout and donation experience with an accent on conversion optimization, donor retention, and leveraging AI to enhance user trust. Focus on building intuitive, data-driven payment flows and collaborating with engineering and data science teams to deliver measurable business outcomes.

Location: Must be based in the San Francisco Bay Area with a 3x per week in-office requirement.

Salary: $181,000–$240,000 + equity + benefits.

Company

A mission-driven organization and global community for good, dedicated to helping people support each other through fundraising.

What you will do

• Lead the end-to-end checkout experience to improve conversion, payment success, and donor retention.
• Leverage data, experimentation, and customer feedback to inform product strategy and execution.
• Collaborate cross-functionally with engineering, design, and data science to execute product roadmaps.
• Define success metrics, scope work, and mitigate risks throughout the product development lifecycle.
• Apply AI tools to accelerate discovery, synthesis, and experimentation.
• Act as the voice of the customer to understand user needs and pain points.

Requirements

• Must be located in the San Francisco Bay Area and willing to work from the office 3 days per week.
• 5+ years of product management experience with a track record of scaling successful products.
• Hands-on experience with AI tools and applying AI across the product development lifecycle.
• Strong analytical skills with experience in experimentation and data-driven decision-making.
• Demonstrated ability to lead complex initiatives across product, engineering, and GTM teams.
• Ability to operate independently in fast-moving, ambiguous environments.

Nice to have

• Experience in fintech, payments, or multi-stakeholder platforms.
• MBA from a leading program.
• BA/BS in a technical field.
• Background in management consulting.

Culture & Benefits

• Comprehensive healthcare benefits including dental, vision, and life insurance.
• 401(k) saving program.
• Financial assistance for hybrid work and family planning.
• Generous parental leave and flexible time-off policies.
• Mental health and wellness resources.
• Participation in volunteering programs.