Senior Director, EPD Operations

TL;DR

Senior Director, EPD Operations: Responsible for building and scaling the operating system for the Engineering, Product, and Design (EPD) organization with an accent on delivery predictability, portfolio visibility, and execution excellence. Focus on unifying Engineering Operations and Product Operations into a single, high-leverage function that drives impactful results.

Location: Remote (United States | Canada)

Salary: USA-based roles: $272,000 - $408,000 USD. Canada-based roles: $254,000 - $381,000 CAD.

Company

hirify.global is building the foundation for a safe, productive digital future by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted.

What you will do

• Partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy.
• Update for scale and implement the end-to-end EPD operating model, establishing scalable planning frameworks, execution rhythms, and decision-making governance.
• Assess and improve department structure, processes, and systems to boost scalability and operational excellence.
• Define and manage KPIs aligned with organizational objectives, developing real-time visibility into roadmap progress, delivery health, risks, and outcomes.
• Cultivate senior leader relationships to ensure strategic alignment, optimize resources, and drive collective outcomes.
• Lead a high-performing EPD Operations organization, coaching and mentoring direct reports, evaluating talent, and implementing development plans.

Requirements

• Experience: 8+ years in Engineering Operations, Product Operations, Technical Program Management, or similar leadership roles.
• At least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry.
• Proven track record of delivering success enabling multi-team, complex, infrastructure-heavy delivery and building operational systems from scratch in a scaling company.
• Strong business acumen with expertise in AI, security infrastructure, developer platforms, or highly technical environments strongly preferred.
• Exceptional analytical and strategic thinking skills, with the ability to develop and execute strategic plans that drive measurable results.
• Outstanding communication and interpersonal skills, with the proven ability to influence across the company, using expertise, executive presence, strategic insights, and diverse influence strategies.

Culture & Benefits

• Prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with core values: keep it simple, lead with honesty, and put people first.
• Committed to leveraging cutting-edge technology—including AI—to achieve the mission.
• Remote-first company, travel for in-person engagement is a part of almost all roles.
• Competitive health benefits and generous PTO policy.
• RSU program for most employees and retirement matching program.