Strategic Account Executive (SaaS)

TL;DR

Strategic Account Executive (SaaS): Driving revenue growth and expanding partnerships within the High Tech vertical with an accent on consultative sales and complex technical solution selling. Focus on managing the full sales cycle, mapping client requirements to communications APIs, and building strategic relationships with technical and executive stakeholders.

Location: Remote, must be based in the US (excluding CT, NJ, NY, WA, PA, and the SF Bay Area/Oakland/San Jose).

Salary: $103,376–$143,580 (base, plus commissions and equity).

Company

Twilio provides a leading communications API platform that empowers businesses and developers to create personalized customer engagement experiences.

What you will do

• Manage and expand strategic relationships with High Tech customer accounts.
• Drive the entire sales process from initial prospecting to deal closure.
• Consult with technical leaders and stakeholders to design solutions tailored to specific use cases.
• Develop account strategies to ensure consistent delivery of revenue and profit results.
• Lead cross-functional account teams including product, finance, and support representatives.
• Execute disciplined forecasting and present regular performance guidance to executive leadership.

Requirements

• Must be a US resident (excluding specific restricted states/areas).
• 5+ years of sales experience, including 1+ year in strategic or major account sales.
• Proven track record of selling complex technical solutions.
• Ability to influence and build partnerships with both business and technical stakeholders.
• Proficiency in CRM and sales tools like Salesforce, Gong, and Outreach.
• Strong analytical skills with experience in forecasting and financial modeling.

Nice to have

• Experience selling API-based solutions or CPaaS/PaaS products.
• Domain expertise in DevOps, Fintech, or security.
• Deep understanding of the telecom ecosystem.

Culture & Benefits

• Competitive pay with commission eligibility and equity plan.
• Comprehensive health insurance and 401(k) retirement savings program.
• Generous paid time off, parental leave, and wellness leave.
• Commitment to global inclusion and remote-first work culture.
• Opportunities for meaningful in-person connection with approximately 15% travel.