Sales Development Representative Intern (AI)

TL;DR

Sales Development Representative Intern (AI): Driving outbound lead generation and pipeline building for a global customer engagement platform with an accent on AI-powered prospecting and market research. Focus on qualifying new target accounts, managing sales campaigns, and developing core commercial expertise in the Italian software market.

Location: Must be based in Milan, Italy or hold a permanent work and residence permit for Italy. This is a hybrid role (2-3 days a week in the Milan office).

Company

A global provider of an AI-powered customer engagement platform that connects conversations, data, and payments to help businesses grow.

What you will do

• Drive outbound lead generation by managing campaigns via cold calls, emails, and social selling.
• Research target markets and identify opportunities within the customer service and marketing automation sectors.
• Collaborate with the Italian team to qualify leads and build a strong sales pipeline for account executives.
• Leverage AI tools and automation platforms like Salesforce to streamline prospecting and optimize workflows.
• Act as a trusted advisor to potential clients by identifying needs and positioning platform solutions.
• Experiment with new sales strategies and adapt to evolving priorities in a fast-paced environment.

Requirements

• Must possess a permanent work and residence permit for Italy.
• Fluent in both Italian and English.
• Bachelor’s or master’s degree in a relevant field.
• Available to start by May or June 1st, 2026.
• Strong interest in AI solutions and a career in consultative software sales.
• Proactive, curious, and entrepreneurial mindset.

Culture & Benefits

• Full-time 9-month paid internship with the potential for permanent hiring.
• Comprehensive 3-day Global Onboarding program at headquarters in Breda.
• Meal vouchers for daily healthy lunches and snacks.
• Access to CM Academy, Young Professional Program, and Udemy for professional development.
• Active year-round vitality program including workshops, bootcamps, and yoga.
• Collaborative international environment with a focus on shared success and innovation.

Hiring process

• Initial recruitment call to discuss experience and motivation.
• Visit to the office to meet the team.
• Interview with the founder/COO.
• Final offer.