Principal Presales Engineer

TL;DR

Principal Presales Engineer (Strategic Communication): Leading technical pre-sales for customer accounts, delivering technical wins and building customer trust with an accent on proposing technical architectures and demonstrating product capabilities. Focus on engaging with executives, sketching API flows, and mentoring peers.

Location: Remote - US. This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Salary: 138,872.00 - 173,590.00 (Colorado, Hawaii, Minnesota or Vermont), 146,592.00 - 183,240.00 (Washington D.C., Illinois, Maryland, Massachusetts or California outside of the San Francisco Bay Area), $154,304.00 - 192,880.00 (New York, New Jersey, Washington State, or the San Francisco Bay area, California)

Company

hirify.global is shaping the future of communications, delivering innovative solutions and empowering millions of developers worldwide to craft personalized customer experiences.

What you will do

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
• Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively.
• Build and present powerful and complex presentations and product demos to help showcase the capabilities of hirify.global Communications Products.
• Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation.
• Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations.

Requirements

• Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences.
• Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting.
• Previous experience with customer engagement and supporting products and technologies along with communicating the ROI of products across various use cases to customers.
• Demonstrates exceptional technical proficiency and thought leadership, actively contributing to shaping the team's strategy.
• Superior written and verbal communication skills, effectively communicates strategic vision, inspires and influences others internally and externally at all organizational levels.
• Previous software development experience in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) or Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular).

Nice to have

• Experience managing strategic accounts and evangelizing new use cases and technology in the regulated verticals.
• Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
• Previous experience in Telecom, SIP, Contact Center, or Security.
• Experience with sales methodologies.

Culture & Benefits

• Working at hirify.global offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
• Prioritize connection and opportunities to build relationships with customers and each other.
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
• Empower employees to build positive change in their communities by supporting their volunteering and donation efforts.