Account Manager (Retail Media)

TL;DR

Account Manager (Retail Media): Managing strategic client relationships for retail and marketplace platforms to drive monetization and ad product adoption with an accent on data-driven performance tuning and auction strategy. Focus on translating complex product capabilities into actionable business outcomes and serving as a cross-functional advocate for client needs.

Location: Hybrid roles based in Bogotá, Buenos Aires, Lima, Mexico City, or Santiago.

Company

hirify.global is a fast-growing, global retail media technology company focused on democratizing monetization through AI-driven, privacy-first advertising solutions.

What you will do

• Manage a portfolio of strategic accounts, overseeing onboarding, platform optimization, and long-term growth.
• Develop deep insights into client business models to tailor adoption strategies and maximize ad revenue.
• Collaborate with clients on auction performance, relevance tuning, and sponsored ad strategy to improve ROAS.
• Lead QBRs and performance reviews using data-backed insights to guide future decision-making.
• Act as the internal voice of the customer to provide feedback to product and engineering teams.
• Identify and execute upsell opportunities by introducing new formats or expanding auction inventory.

Requirements

• Bachelor’s or Master’s degree from a top-tier academic institution.
• 3+ years of experience in client-facing account management, consulting, or customer success roles.
• Strong analytical mindset capable of interpreting product data into client strategy.
• Excellent verbal and written communication skills.
• Demonstrated ability to build trust and manage stakeholders at all levels.
• Professional fluency in English is required for effective collaboration.

Nice to have

• Experience working within fast-paced tech companies, SaaS platforms, or marketplace ecosystems.

Culture & Benefits

• Fast-paced, high-urgency environment that values direct communication and collaborative problem solving.
• Opportunity to work directly with co-founders and founding members.
• Growth-oriented culture that emphasizes adaptability, curiosity, and team success over individual recognition.
• Exposure to cutting-edge retail media technology in a scaling global organization.