Client Service Executive

TL;DR

Client Service Executive (AdTech): Managing programmatic advertising campaigns and client relationships from setup to completion with an accent on KPI optimization and strategic consultation. Focus on developing data-based insights, orchestrating billing reconciliation, and guiding media strategy to deliver campaign success.

Location: Must be based in or able to commute to the Sydney office

Company

hirify.global is an omnichannel DSP that integrates telco data and real-world movement patterns to provide a comprehensive view of the consumer purchase journey.

What you will do

• Serve as the primary point of contact for agency partners and clients for programmatic advertising inquiries.
• Oversee end-to-end campaign operations including account setup, troubleshooting, and performance reporting.
• Develop data-driven insights to guide and optimize client KPI strategies.
• Lead client performance review meetings and present post-campaign analyses and quarterly business reviews.
• Collaborate with internal cross-functional teams to ensure smooth campaign execution.
• Manage monthly billing reconciliation and maintain internal pipeline systems.

Requirements

• Proven experience in a client-facing lead role managing communication and project outcomes.
• Strong proficiency in Excel and PowerPoint for data analysis and reporting.
• Excellent organizational and time management skills to handle multiple concurrent tasks.
• Strong commercial acumen and technical aptitude regarding digital advertising.
• Clear and effective written and verbal communication skills.
• Ability to work effectively both within a team environment and independently.

Culture & Benefits

• Competitive uncapped commission structure and superannuation.
• Enhanced parental leave policies and wellness payments.
• Access to structured career coaching and professional development.
• Commitment to inclusion initiatives and sustainability goals.
• Focus on a collaborative, transparent, and action-oriented work environment.