Director, Solutions & Forward Deployed Engineering (Healthtech)

TL;DR

Director, Solutions & Forward Deployed Engineering (Healthtech): Leading the technical delivery of the Zus platform, focusing on enabling customers to connect their systems and data to Zus effectively. Focus on healthcare interoperability, enterprise software implementations, and leveraging AI tools to automate and improve customer integration processes.

Location: Must be based in the United States

Salary: $150,000 - $200,000 a year

Company

Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations.

What you will do

• Lead and grow a team of Solutions Engineers and Forward Deployed Engineers to ensure excellent execution of goals.
• Personally engage on strategic or technically complex customer deployments, guiding integrations involving FHIR, HL7, CCD, APIs, SFTP pipelines, and EHR platforms.
• Support customers in building production-grade applications and workflows on top of Zus APIs, leading the development of reference architectures and deployment patterns.
• Oversee technical onboarding and training programs for new customers, enabling customer engineering and product teams to effectively build on the Zus platform.
• Lead the adoption of AI tools and automation frameworks across the delivery organization, identifying opportunities to automate manual implementation work.
• Partner with Product and Engineering teams to translate customer implementation patterns into platform improvements.

Requirements

• 10+ years of experience in technical implementation, solutions engineering, systems integration, or professional services leadership, preferably in healthtech, SaaS, or enterprise software.
• Deep expertise in healthcare data interoperability, including FHIR, HL7, CCD, and EHR integrations.
• Strong understanding of APIs, data ingestion pipelines (ETL, JSON, CSV), and modern data platforms (e.g., Snowflake).
• Familiarity with secure environments and compliance frameworks (HIPAA, SOC 2).
• Executive presence and the ability to build trust with both technical and non-technical stakeholders.
• A self-starter mindset and comfort operating in a fast-paced, evolving startup environment.
• Willingness to travel up to ~25% for customer engagements, industry events, and company meetings.

Culture & Benefits

• Competitive compensation that reflects the value you bring to the team, including cash and equity.
• Robust benefits that include health insurance, wellness benefits, 401k with a match, and unlimited PTO.
• Opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it).