TL;DR
Head of Global People Services (HRtech): Leading global HR service delivery and digital transformation of employee journeys with an accent on operational excellence and scalable support. Focus on leveraging automation, conversational AI, and advanced HR technology platforms to modernize core processes and enhance the global employee experience.
Location: Must be based in or able to work in Irvine, CA or Santa Clara, CA
Salary: $153,400–$227,000
Company
hirify.global is a global leader in semiconductor solutions that power the essential data infrastructure connecting the world across enterprise, cloud, and AI architectures.
What you will do
- Oversee global HR service delivery across self-service, service centers, and specialized HR functions.
- Modernize employee journeys through automation, persona-based design, and intuitive workflows.
- Drive the integration and advancement of HR technology tools like ServiceNow and Workday.
- Define and track operational KPIs and dashboards to ensure service quality and efficiency.
- Lead and develop global teams, fostering a culture of accountability and continuous improvement.
- Implement AI-powered solutions including intelligent case routing and knowledge search.
Requirements
- Proven experience leading global HR service centers and service delivery models.
- Eligibility to access U.S. export-controlled information as defined under applicable law.
- Strong expertise in HR technology stacks, specifically ServiceNow HRSD and Workday.
- Demonstrated success in deploying automation and AI to improve operational efficiency.
- Ability to define and manage complex global processes, SLAs, and governance structures.
Culture & Benefits
- Comprehensive benefits package covering financial well-being and mental/physical health.
- Employee stock purchase plan with a 2-year look-back feature.
- Programs dedicated to family support and work-life balance.
- Recognition programs to celebrate professional milestones and contributions.
- Opportunity to influence global innovation within a leading semiconductor technology company.
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