People Operations Team Lead (HR)

TL;DR

People Operations Team Lead (HR): Leading the US People Operations team and driving service delivery across a complex multi-state environment with an accent on employment law compliance, process automation, and stakeholder management. Focus on building foundational HR processes, resolving complex escalations, and mentoring team members globally to ensure operational excellence.

Location: Must be based in Austin, Texas

Company

hirify.global is a visual workspace platform for innovation, serving over 100 million users and 250,000 companies to enable distributed team collaboration.

What you will do

• Lead and develop the US-based People Operations team, fostering a culture of high performance and empathy.
• Serve as the subject matter expert on US employment law, specifically across California, New York, and Texas.
• Champion AI and automation initiatives to streamline service delivery and eliminate manual operational tasks.
• Manage complex employee escalations while maintaining high standards of operational excellence.
• Partner cross-functionally with Legal, Total Rewards, and People Technology teams to execute strategic initiatives.
• Use data-driven insights to monitor team performance and improve regional compliance and service outcomes.

Requirements

• 6+ years of HR experience with significant expertise in US employment law (CA, NY, TX).
• 5+ years of leadership experience, including mentoring and coaching direct reports.
• Proven experience implementing AI, automation, or HR service delivery technologies.
• Hands-on experience with Workday configuration, testing, and validation.
• Ability to translate complex legal requirements into simple, actionable operational guides.
• Strong program management skills to handle multiple complex projects with strict accountability.

Nice to have

• Experience building foundational HR processes from scratch in a scaling organization.
• Track record of influencing stakeholders across different functions and geographies.

Culture & Benefits

• Comprehensive global benefits package including equity and wellbeing support.
• Annual Learning & Development stipend to support professional growth.
• Flexible work-from-home equipment allowance.
• Diverse, collaborative environment focused on innovation and humble leadership.
• Commitment to inclusive hiring and building a sense of belonging for all employees.