Account Director (HRTech)

TL;DR

Account Director (HRTech): Owns the full lifecycle of a portfolio of strategic customers, combining customer success, account management, and revenue growth responsibilities, ensuring customers achieve measurable business value from the hirify.global platform. Focus on building long-term customer relationships, driving outcomes, and growing strategic accounts.

Location: US Based | Remote

Salary: $240,000 - $270,000 OTE

Company

hirify.global is the upskilling platform that fuels growth and innovation through lifelong learning.

What you will do

• Own revenue retention and expansion, managing a portfolio of enterprise and mid-market customers.
• Manage the full customer lifecycle, serving as the primary owner of customer relationships.
• Build trusted relationships with senior leaders, economic buyers, and executive stakeholders.
• Drive customer value and outcomes by aligning hirify.global’s capabilities with organizational strategies.
• Identify and close expansion opportunities, leading commercial conversations and partnering with Contracts.
• Collaborate cross-functionally with Global Business Services, Professional Services, Product, Enablement, and Contracts teams.

Requirements

• Account ownership and revenue growth experience managing a portfolio with responsibility for renewals and expansion.
• Strategic relationship-building skills with the ability to build trusted relationships with executive stakeholders.
• Strong consultative selling abilities to understand customer challenges and align solutions.
• Experience in HRTech, Learning & Development, talent management, or enterprise SaaS environments preferred.
• Executive communication skills to confidently lead executive conversations, presentations, and strategic reviews.
• Analytical mindset and experience navigating complex organizations, managing objections, and leading commercial conversations.

Culture & Benefits

• Flexible work arrangements tailored to each role, including fully remote options.
• Comprehensive benefits package designed to support well-being, growth, and success.
• Inclusive environment where everyone can thrive and contribute.
• Culture of open communication, teamwork, and shared success.
• Opportunities to continuously develop skills and grow careers.