Client Director (SaaS)

TL;DR

Client Director (SaaS): Managing strategic renewals, upsells, and executive-level relationships for large enterprise accounts with an accent on IT Service Management and IT Operations Management. Focus on leading cross-functional virtual teams, building multi-tiered partnerships, and achieving financial targets through complex solution-based sales strategies.

Location: Must be based in the United States; role operates as Hybrid or Remote.

Salary: $113,000 – $176,000

Company

hirify.global is a leader in digital employee experience management software, providing IT teams with real-time analytics and automation to proactively optimize digital workspaces for over 15 million employees worldwide.

What you will do

• Oversee renewal and upsell strategies for a defined set of the largest existing accounts.
• Lead virtual teams including Solution Sales, Consulting, and Professional Services to support client outcomes.
• Manage Executive-level relationships, from project teams up to the CxO level.
• Develop clear roadmaps and capabilities to promote outstanding customer experience.
• Oversee worldwide account development and resource deployment.
• Achieve defined financial targets for licenses, renewals, and professional services.

Requirements

• 10+ years of experience in enterprise technology sales in a competitive market.
• 2+ years of experience as a Client Director or equivalent with multi-million-dollar sales solutions.
• Background in IT Service Management or IT Operations Management within software organizations.
• Proven ability to manage high-level executive relationships.
• Strong time management, resource discipline, and opportunity qualification skills.
• Must be authorized to work in the US.

Culture & Benefits

• Comprehensive US benefits package including 100% covered health, dental, and vision insurance.
• Unlimited paid time off policy plus 15 days of holidays, 11 company-paid holidays, and 3 volunteering days.
• Hybrid work model combining remote flexibility with structured team integration.
• Retirement savings via 401(k) with up to 4% company matching.
• Generous paid parental leave (up to 16 weeks for primary caregivers).
• Access to professional training platforms for skill enhancement.