Solutions Engineer (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: San Francisco or New York City. San Francisco candidates work hybrid from the office 3 days per week; New York City candidates work fully remotely. Travel up to 30% to meet customers and prospects.
Compensation: Tier 1 (San Francisco, New York City, Seattle) OTE $208K–$270K; Tier 2 (Boston, Los Angeles, Chicago, Washington, D.C.) OTE $187K–$240K; Tier 3 (all others) OTE $176K–$230K. Equity is offered.
Company
is a SaaS company building a Specialized Intelligence platform that captures how work happens and turns it into assets for people and AI agents.
What you will do
- Own the technical layer of enterprise deals from discovery through close in partnership with Account Executives.
- Run tailored Optimize demos, lead Proof of Concept planning, and configure solutions based on Workflow AI capabilities.
- Build ROI narratives using customer workflow data to quantify time savings and avoided costs.
- Resolve technical and security questions with Engineering and support enterprise procurement.
- Represent customer needs to Product and create repeatable pre-sales assets and playbooks.
- Serve as a technical reference point for the go-to-market organization.
Requirements
- 5+ years of experience in Solutions Engineering, Solutions Architecture, Technical Account Management, or a comparable pre-sales technical role at a high-growth SaaS company.
- Strong AI fluency, including LLM architecture, prompt design, model behavior, and AI output quality.
- Experience translating customer requirements for AI/ML Engineering teams and participating in technical solutioning.
- Ability to explain workflow data capture, processing, and insight generation to technical and non-technical audiences.
- Understanding of enterprise workflows and operational tools such as Salesforce, ServiceNow, and SAP.
- Ability to build business cases, validate assumptions, and demonstrate quantifiable customer impact.
Nice to have
- Experience with process mining, workflow intelligence, or operational analytics tools.
- Experience working inside an AI/ML product team or deploying AI-powered enterprise products.
- Experience in a founding or first-of-its-kind role at a high-growth SaaS company.
- Familiarity with enterprise AI security reviews, model governance, or responsible AI practices.
Culture & Benefits
- Work in a small, fast-growing organization with broad scope and significant ownership.
- Collaborative, low-ego environment with high standards and a team-oriented culture.
- Equity for all full-time employees.
- Healthcare, dental, and vision coverage, including $0/month medical plan options.
- 401(k), flexible paid time off, company holidays, paid parental leave, and a $500 annual flex benefit.
- Commuter benefits for San Francisco employees plus wellness and family-support programs.
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