Tech Operations Engineer I

TL;DR

Tech Operations Engineer I: Providing day-to-day support for electronic trading and clearing applications with an accent on monitoring customer-facing environments and triaging incidents. Focus on adhering to strict guidelines and policies to reduce overall risk and impact.

Location: Chicago, IL

Salary: $26.34 - $43.94 per hour

Company

hirify.global is the world’s leading derivatives marketplace.

What you will do

• Monitor all customer-facing environments within the Clearing & Trading business units.
• Remediate system and application issues.
• Escalate incidents to the appropriate next level of support in a timely manner.
• Report incidents accurately to management.
• Identify and implement process improvements.

Requirements

• Basic proven Linux knowledge.
• Experience with incident/issue management systems and processes.
• Proven ability to multi-task and prioritize, especially in critical and high-pressure scenarios.
• Established communication pattern/experience with internal and external customers.
• Cloud platform experience.
• This role supports the U.S. shift: Sunday, Monday, Tuesday, and Wednesday: 8:30am - 6:30pm CDT

Culture & Benefits

• Competitive total rewards package recognizing contributions to the business.
• Annual target bonus opportunity and broad-based equity program.
• Comprehensive health coverage and a retirement package including a 401(k) and an active pension plan.
• Highly competitive education reimbursement provisions.
• Paid time off and a mental health benefit.