Federal Sales Engineer

TL;DR

Federal Sales Engineer: Supporting the technical evaluation of hirify.global's AI-first hybrid observability platform by proving value to prospects in the pre-sales process with an accent on technical understanding of prospect needs and translating customer problems into technical solutions. Focus on product training for new sales personnel and providing ongoing product/technical support.

Location: Remote in the state of Massachusetts, with the flexibility to work out of your home office full-time. You may travel to hirify.global's Center of Energy locations.

Salary: $108,000 — $135,000 USD

Company

hirify.global delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments.

What you will do

• Perform Sales Engineer duties on trial calls, understanding prospect needs and supporting Account Executives with technical product demos.
• Proactively optimize trials by adding dashboards and creating sample reports for all trial prospects.
• Lead technical/product training for new sales personnel on an ongoing basis.
• Provide day-to-day product/technical support for trial prospects.
• Log meetings and technical notes in SalesForce pertaining to the POV for each call.
• Demonstrate the technical aspects of how the product solves specific customer problems.

Requirements

• Bachelor's Degree in Computer Science or a technical degree preferred.
• 5+ years experience in SysAdmin or Sales Engineering role.
• Able to articulate technology and product positioning to both business and technical users.
• Able to establish and maintain strong relationships throughout the sales cycle.
• Experience in Linux and or Windows/Network administration and operations including virtualization, storage, load balancers, WMI, PerfMon, JDBC, SNMP, SMTP, JMX, Webservers, Active Directory, Database, and Scripting.
• Experience using AI tools to enhance productivity, innovation, or problem-solving.

Culture & Benefits

• Dedicated to trust, customer obsession, agility, and striving to be better every day.
• Fostering a culture of performance and recognition.
• Comprehensive health, dental and vision coverage.
• Generous parental leave policies.
• Access to our Employee Assistance Program and various Wellness programs.
• A 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy.