Account Delivery Lead (Healthcare)

TL;DR

Account Delivery Lead (Healthcare): Driving customer relationships and value creation through managing account P&L and leading a team in delivering high-quality work. Focus on engaging with customers to understand their business and partnering with executives to drive change management activities.

Location: Boston, MA / New York, NY. Hybrid

Salary: $115,000 - $210,000 a year

Company

hirify.global uses leading AI/ML technology infrastructure, data assets, and predictive models to deliver consumer engagement improvements with industry leading healthcare payers and providers.

What you will do

• Own and manage the account P&L, delivering against revenue, growth, and margin targets.
• Engage with customers to understand their business model and operations.
• Collaborate with customer executives to create and manage against a shared account vision and roadmap.
• Lead the team in the delivery of high-quality work product that drives customer business results.
• Serve as a mentor and coach to the team, providing actionable feedback.
• Present the results of the work and recommendations to drive business results to audiences ranging from analysts to C-suite executives.

Requirements

• A track record of successfully driving revenue growth with customer accounts, ideally with healthcare payers.
• Experience building client relationships to grow the business and drive change management related to large scale complex data programs.
• A track record of developing and leading against a strategic account plan and roadmap of customer programs.
• Experience leading teams in the execution of complex, technology-based programs for customers that led to clear customer results and a strong / defensible ROI.
• Strong quantitative and qualitative analytics skills, able to identify problems, and frame solutions into executable plans.
• A BA / BS degree and 7 - 10 years of experience building customer relationships, growing revenue, and leading customer facing delivery teams in a high pace setting is required.

Culture & Benefits

• Incentive compensation plan.
• Equity.