Engagement Manager II (AI)

TL;DR

Engagement Manager II (AI): Leading the deployment of AI decisioning solutions (OfferFit) for marketers, with an accent on technical program delivery, process engineering, and strategy definition. Focus on managing the AI deployment lifecycle, facilitating technical workshops, and driving process improvements to ensure high-quality results.

Location: Hybrid (San Francisco)

Salary: $121,300.00 - $171,400.00/year

Company

hirify.global is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.

What you will do

• Lead the AI deployment lifecycle from initial use case design to final user acceptance testing (UAT).
• Facilitate technical workshops with customers to align on key objectives, technical specs, and model configuration.
• Drive successful customer engagements by managing customer deliverables, identifying risks, and providing clear communication to stakeholders.
• Champion project management excellence by continuously improving the standardized AI deployment playbook.
• Influence the product roadmap to ensure it remains customer-centric and evolves to meet customer requirements.

Requirements

• 5-7 years of project management, consulting, or professional services experience.
• Bachelor's degree in a technical field; advanced degrees (MBA or MS) preferred.
• Experience managing technical projects from start to finish.
• Expertise in leading workshops with senior-level stakeholders.
• Hands-on technical experience contributing to use case architectural and machine learning design at a conceptual level.

Culture & Benefits

• Competitive compensation that may include equity.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Professional development supported by formal career pathing and a yearly learning stipend.
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®.