Account Manager

TL;DR

Account Manager (Sales): Managing and expanding existing client accounts by identifying growth opportunities and strengthening customer relationships with an accent on strategic sales execution and revenue growth. Focus on developing tailored account strategies, managing adoption metrics, and collaborating with internal teams to deliver exceptional customer experiences.

Location: Norwalk, CT, United States

Company

hirify.global is a leading provider of IT infrastructure and security management solutions powered by AI, serving customers worldwide with a focus on MSPs and internal IT organizations.

What you will do

• Proactively engage with current customers to identify upsell and cross-sell opportunities.
• Build and maintain strong relationships with key decision-makers to ensure customer satisfaction.
• Develop tailored strategies for each account including regular business reviews.
• Monitor customer usage and address adoption challenges to drive expansion strategies.
• Consistently exceed sales targets and contribute to revenue growth strategies.
• Collaborate with Customer Success and Sales teams to ensure smooth solution implementation.
• Utilize Salesforce to manage leads, opportunities, and accounts.

Requirements

• Location: Based in Norwalk, CT or nearby
• 1+ years of B2B or B2C sales experience, preferably in technology or SaaS.
• Proven track record of exceeding sales targets and strong passion for sales.
• Excellent organizational, interpersonal, and communication skills.
• Proficient in CRM tools such as Salesforce.
• Strong analytical skills for accurate sales forecasting.

Culture & Benefits

• Opportunity to work with cutting-edge technology in a fast-growing company.
• Dynamic team environment with career development opportunities.
• Inclusive workplace with equal employment opportunity.