Product Manager (Product Management)

TL;DR

Product Manager (Product Management): Owns and evolves how members become eligible, get enrolled, stay engaged, and are continuously recognized across Maven's platform with an accent on complex data integrations, sensitive member data, and the engagement tools and campaigns that drive activation and retention. Focus on building reliable, scalable systems that handle sensitive data with care while driving meaningful member outcomes.

Location: New York, New York, United States; New York, NY; Remote, US (Hub cities). This role is exclusively open to candidates in these locations: New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This role requires active work authorization in the US.

Salary: $160,000 - $185,000 per year.

Company

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.

What you will do

• Own the eligibility and enrollment product area: ingestion, validation, enrollment lifecycle, payer data integrations, and cross-platform eligibility signals.
• Build and improve the tools, campaigns, and workflows that drive member activation and engagement.
• Partner with engineering, operations, payer partnerships, and marketing to deliver compliant, resilient, and extensible solutions.
• Translate complex eligibility rules and payer requirements into intuitive, reliable member-facing experiences.
• Drive AI integration into eligibility and engagement workflows.
• Use data and insights to inform prioritization and measure impact.

Requirements

• 3+ years of Product Management experience, with hands-on ownership of technical products involving data integrations, eligibility, or health data — healthcare experience strongly preferred.
• Direct experience with eligibility data feeds, file formats, enrollment workflows, or payer/employer data exchanges.
• Comfort working with technical integration challenges and communicating clearly with engineering and operations partners.
• Experience building or improving engagement tools, campaigns, or outreach workflows that drive user activation.
• Attentive to data sensitivity and privacy.
• Excited about AI as both a product capability and a development accelerator.

Culture & Benefits

• Access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships.
• Hybrid work, in office meals, and work together days.
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+).
• Annual professional development stipend and access to a personal career coach through Maven for Mavens.
• 401K matching for US-based employees, with immediate vesting.