Account Manager (Delivery Solutions)

TL;DR

Account Manager (Delivery Solutions): Manage a portfolio of healthcare provider practices and health systems, supporting provider engagement, training, and program implementation with an accent on government healthcare programs and prior authorization workflows. Focus on resolving escalations, driving provider adoption of solutions, and improving clinical quality and operational efficiency.

Location: United States, fully remote with up to 35% travel within the mid-Atlantic region

Salary: $100,000–$115,000 annually

Company

hirify.global delivers AI-powered clinical intelligence solutions to improve payer-provider collaboration and healthcare economics.

What you will do

• Serve as primary contact for provider practices and health systems, delivering education, training, and support.
• Act as liaison between Cohere and providers in government-sponsored health plans, ensuring compliance and alignment.
• Manage and resolve provider escalations, coordinating with clinical, compliance, legal, and operational teams.
• Lead provider onboarding, program implementation, and workflow transitions.
• Engage providers through outreach and education to improve adherence and optimize prior authorization workflows.
• Monitor portfolio performance using reporting and scorecards to identify risks and opportunities.

Requirements

• Location: Must be based in the United States
• Bachelor’s degree required; PMP or similar certification preferred.
• 3+ years healthcare experience in account management, client services, or provider relations.
• Experience with government healthcare programs (CMS), Medicaid, Medicare, and managed care models.
• Strong communication, relationship-building, and negotiation skills.
• Analytical skills with experience using Excel or similar tools.
• Willingness to travel up to 35% within the mid-Atlantic region.

Culture & Benefits

• Fully remote role with flexible work environment and travel.
• Comprehensive medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with company match, flexible spending, and health savings accounts.
• Up to 184 hours (23 days) PTO plus company holidays.
• Up to 14 weeks paid parental leave and pet insurance.

Hiring process

• Preliminary phone screening with Talent Acquisition.
• Interview with Hiring Manager.
• Team interview.
• Executive interview.