Account/Relationship Management Specialist

TL;DR

Account/Relationship Management Specialist: Building and maintaining long-term relationships with a portfolio of clients, supporting senior team members in identifying new sales opportunities with an accent on enhancing customer satisfaction and driving revenue. Focus on learning essentials of account management, responding to customer inquiries, and ensuring timely follow-up on issues.

Location: Hybrid (8 days/month) USA - Minneapolis, MN, ET and CT preferred

Salary: $52,300.00 - $89,350.00 USD. This role is eligible for Commission.

Company

hirify.global is a global leader in professional information services that combines deep domain knowledge with specialized technology.

What you will do

• Assist in identifying potential clients and new business opportunities.
• Support sales presentations and product demonstrations.
• Maintain accurate records of customer interactions and sales activities.
• Respond to basic customer inquiries and escalate complex issues to senior team members.
• Contribute to customer satisfaction by ensuring timely follow-up and resolution of issues.

Requirements

• The ability to work a hybrid schedule, going to an office location 2-days a week, and working an 8 a.m. to 5 p.m., Monday - Friday schedule, ET and CT preferred
• 4 years of B2B commissioned sales or equivalent.
• Experience in Account Management, Sales, Technology Training, or renewal sales.
• Experience in the financial services, or lending compliance industries.
• Communicate effectively in both face-to-face and virtual selling environments.
• Stay organized and manage multiple priorities at once across multiple customer accounts.

Culture & Benefits

• hirify.global offers great benefits and programs to help meet your needs and balance your work and personal life.
• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.