Enterprise Client Success Manager (Fintech)

TL;DR

Enterprise Client Success Manager (Fintech): Serving as a strategic partner and trusted advisor for enterprise clients, driving adoption, value realization, and revenue growth. Focus on executive relationships, tailored account strategies, and proactive engagement to ensure client satisfaction and partnership.

Location: Must be located in New York City, New York and be willing to travel frequently within the NYC metro area.

Salary: $79,000 - $138,000

Company

hirify.global is an equal opportunity employer.

What you will do

• Serve as a key member of the Enterprise Client Team, building deep, trust-based relationships across the organization.
• Develop and execute tailored account strategies that align client business objectives with hirify.global eVestment’s solutions, driving measurable value and platform adoption.
• Lead regular in-person meetings and business reviews in NYC, proactively identifying opportunities for growth, risk mitigation, and partnership expansion.
• Act as a platform and subject matter expert, advising clients on best practices, new features, and industry trends to maximize ROI.
• Partner with Product, Sales, and Marketing to ensure client feedback informs product development and go-to-market strategies.
• Oversee complex onboarding and solution integrations, ensuring seamless transitions and rapid time-to-value.

Requirements

• 5+ years in enterprise client success, account management, or strategic consulting, preferably in SaaS, fintech, or financial services.
• Proven track record managing executive relationships and delivering results for large, complex organizations.
• Exceptional communication, negotiation, and presentation skills; comfortable engaging with C-suite and senior executives.
• Strong analytical and strategic thinking abilities; adept at translating client needs into actionable solutions.
• Willingness to travel frequently within the NYC metro area for client meetings and events.

Culture & Benefits

• Competitive rewards package including base salary, bonus/commission, equity, and benefits.
• 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
• Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
• Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
• Company gift matching program, Employee resource groups, Paid volunteer days
• Education Assistance Program, Robust job skills training and Professional development opportunities