Account Manager (AI)

TL;DR

Account Manager (AI): Managing and expanding existing customer relationships for enterprise-grade AI solutions with an accent on driving incremental revenue and delivering value. Focus on building trusted relationships with key stakeholders, managing the full sales cycle for expansions, and collaborating across cross-functional teams to ensure customer success.

Location: Remote, Hybrid, or Onsite in Chicago (US). The company hires globally but offers specific office-based work modes in select locations.

Salary: $80,000 – $120,000 plus commissions and equity.

Company

hirify.global is a Quebec-based pioneer in AI-powered search and recommendations, using machine learning to personalize digital experiences across e-commerce, websites, and contact centers.

What you will do

• Manage a portfolio of existing customers as their primary point of contact.
• Build and maintain strong relationships with technical, business, and operational stakeholders.
• Identify and pursue opportunities for account expansion and incremental revenue.
• Support the full sales cycle including discovery, solution positioning, and proposal preparation.
• Track pipeline, maintain accurate customer records, and provide sales forecasts.
• Collaborate with Customer Success, Product, Marketing, and Support teams.

Requirements

• 4+ years of experience in account management or B2B customer-facing roles.
• Strong communication and interpersonal skills with a focus on building trust.
• Ability to manage multiple priorities in an organized and accountable manner.
• Curiosity and motivation to learn new technologies and sales methodologies.

Nice to have

• Background in SaaS or enterprise technology environments.
• Familiarity with CRM tools and pipeline management processes.
• Foundational knowledge or interest in AI and data-driven solutions.
• Proven ability to work effectively in cross-functional internal teams.

Culture & Benefits

• Collaborative and customer-centric environment that encourages continuous learning.
• Flexible work arrangements including remote, hybrid, and in-person options.
• Access to competitive compensation packages including base salary, commissions, and RSU grants.
• Inclusive workplace with a strong commitment to equal employment opportunity.
• Opportunities to explore innovative industries and tackle complex, high-impact challenges.