Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Responsible for building long-term relationships and driving revenue growth and retention of the hirify.global platform with an accent on proactive engagement and education of partners. Focus on analyzing reports, executing effective upsell plans, and ensuring strong partner experience.

Location: Remote within the United States

Salary: $100,000 - $120,000

Company

hirify.global is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.

What you will do

• Collaboration - Work closely with other departments to ensure a seamless partner experience.
• Meet Key Performance Indicators on monetization, revenue growth, and retention by proactively engaging with and educating our Partners on the value of the hirify.global platform.
• Analyze reports and execute effective plans to upsell and increase revenue generation from existing accounts.
• Ensure strong Partner Experience by building meaningful relationships by attending face-to-face and video meetings with your accounts.
• Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn.

Requirements

• Minimum 2 years of solid Account Management with a track record of success in revenue growth.
• 2+ years taking an account from onboarding to long term revenue generation.
• 2+ years of experience closing sales and generating incremental revenue selling into SMB.
• Must be happy to ‘roll sleeves up’ and assist the team whenever required.
• Comfortable working in a fast-paced and changing environment.
• Demonstrable experience in effectively managing and driving commercial growth from a large account portfolio, ideally in the SaaS industry

Nice to have

• Fluency in English and Spanish.
• Experience with selling multiple products at a time.
• Experience with a CRM, we use Hubspot

Culture & Benefits

• Creating a culture where individuals of all backgrounds feel comfortable.
• All hirify.global people to feel included and truly empowered to contribute fully to our vision and goals.
• Every job application received is reviewed manually by our talent team.

Hiring process

• Screen Stage: Video-call with a member from the Talent Team (30 mins)
• 1st stage: Video-call with our Head of Account Management (45 mins)
• Final Stage: Virtual/ In-person with the Account Management Leadership team (60 to 75 mins)