Business Development & Customer Success Manager

TL;DR

Business Development & Customer Success Manager (Sales/GPO): Driving growth and client retention across an assigned multi-state territory for hirify.global’s Group Purchasing Organization with an accent on senior living and behavioral health markets. Focus on new member acquisition, strategic account planning, and building high-level relationships with C-suite stakeholders to deliver measurable operational value.

Location: Must be based in the US (New England region preferred)

Salary: $90,000–$150,000

Company

hirify.global is a leading healthcare improvement company focused on transforming the industry through consulting, purchasing solutions, and data-driven insights.

What you will do

• Drive territory growth by recruiting new members through a consultative, solutions-oriented sales approach.
• Manage existing client relationships to increase contracted spend participation and broaden engagement.
• Conduct regular, primarily in-person client business reviews (CBRs) with executive-level stakeholders.
• Analyze purchase utilization data to provide strategic savings opportunities and optimize procurement strategies.
• Collaborate with internal implementation teams to ensure seamless contract activation and onboarding.
• Document account activity, risks, and forecasting in the CRM to ensure data integrity.

Requirements

• Must have 5+ years of applicable experience.
• Must be able to travel 61-80% within the US.
• Must reside within the specific market being serviced (New England).
• Strong experience in GPO account management or healthcare procurement.
• Demonstrated success in solution selling and meeting or exceeding sales targets.
• Proficiency in CRM systems and high-level executive presentation skills.

Culture & Benefits

• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with company participation.
• Paid time off and flexible work arrangements.
• Tuition reimbursement and ongoing professional development opportunities.
• Access to wellness programs and employee perks/perk discounts.