Client Success Coordinator

TL;DR

Client Success Coordinator (Digital Media): Managing day-to-day client relationships and campaign coordination within the global ad sales team with an accent on delivering consistent business results and maintaining operational data. Focus on supporting cross-functional collaboration, driving campaign efficiency, and providing analytical reporting to ensure seamless service delivery.

Location: London, United Kingdom

Salary: GBP 28,000–30,000

Company

hirify.global is a global leader in kids and family entertainment, specializing in 360° IP management, content creation, audience engagement, and licensing for iconic franchises.

What you will do

• Serve as the primary point of contact for daily client queries and relationship management.
• Coordinate campaign delivery, including managing timelines and asset collection.
• Maintain internal trackers and CRM entries to ensure workflow accuracy.
• Collaborate cross-functionally with sales and media operations teams to ensure client satisfaction.
• Extract and interpret performance data from analytics tools to support reporting.
• Identify opportunities for process improvements and increased operational efficiency.

Requirements

• Strong organizational abilities with high attention to detail.
• Analytical mindset with experience using metrics and reporting tools.
• Proficiency in Microsoft Office, including Excel and PowerPoint.
• Ability to multitask and handle conflicting priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Willingness to work cross-functionally and ability to learn internal systems quickly.

Culture & Benefits

• Opportunity to work with global entertainment brands like Peanuts and Teletubbies.
• Supportive work environment that fosters creativity, individuality, and professional growth.
• Commitment to Diversity, Equity, and Inclusion as a core company value.
• Investment in employee development and long-term career advancement.