Head of Corporate IT & Technology Solutions

Location: Hybrid, London Bridge, United Kingdom; 2–3 days per week in the office

Company

hirify.global provides an all-in-one customer experience and data platform that helps marketing teams unify customer data and deliver personalised cross-channel journeys using web, email, SMS, WhatsApp, chat, push, social, advertising, and AI capabilities.

What you will do

• Set the vision and strategy for global Corporate IT and align technology with business and product goals.
• Lead, mentor, recruit, and develop a multinational IT team of six.
• Own cloud-first corporate infrastructure across Microsoft 365, Azure, networking, telephony, endpoints, identity, and access management.
• Run user-focused IT support, onboarding and offboarding, service standards, SLAs, and continual operational improvements.
• Lead IT transformation, service transitions, technology rollouts, M&A integrations, and disaster recovery and business continuity planning.
• Manage a multi-million-pound IT budget, procurement, vendors, contracts, assets, and lifecycle planning.

Requirements

• Senior experience leading Corporate IT or ICT in complex, multi-site or global organisations.
• Expertise in strategic IT operations, team leadership, budgeting, vendor management, and business partnering.
• Experience delivering transformation, standardisation, or IT modernisation projects.
• Hands-on knowledge of Microsoft 365, Azure, device management, Windows, macOS, and cloud networks.
• Experience with regulatory frameworks such as ISO 27001 and ITIL, and collaboration with Information Security.
• Experience supporting remote-first, international user bases with a strong focus on customer service and operational excellence.

Nice to have

• Experience with M&A IT integration or complex change management.
• Enterprise-scale service desk operations and Zendesk.
• Microsoft, Cisco, or ITIL certifications.

Culture & Benefits

• Hybrid working with regular global collaboration.
• High-impact leadership role with autonomy to shape the corporate IT landscape.
• Supportive, collaborative culture focused on ownership, innovation, scalability, and process automation.
• Parental leave, medical benefits, paid sick leave, wellbeing days, wellbeing reward, loyalty reward, share reward, and a hirify.global day.

Hiring process

• 15-minute screening call with the Talent team.
• Two interviews assessing skills and fit.